notice
-
Known Issues
2/16/2022
Regarding Monster Soul Converter item description. (Resolved)
Dear MUtizens, We inform you that the period of disabling to purchase of converter items is being misinformed in the item description. The purchasable period of the converter item is as below. Period on Sale:09:00 on Tuesday to 22:30 21:30 on Monday (UTC). The item description will be modified...
-
Known Issues
1/4/2022
Disconnections due to network issue (Resolved)
Dear MUtizens, Please be informed that disconnections may occur due to network issues at the moment. You may get disconnected when logging in to the server. Please bear with us, as our technicians are currently working hard to resolve the issue. We will update you as soon as the issue is resolved...
-
Known Issues
11/2/2021
[Known issues] Regarding errors in the Ranking and Hall of Fame page on the website
Greetings Mutizens, There are errors in the Ranking and Hall of Fame pages on the current website. - Chaos Castle Rankingdoesn't appear. -The wrong information of the country.(Ranking / Hall of Fame) (Fixed) -Same character information appears twice. (Hall of Fame) (Fixed) Our tech team are well ...
-
Known Issues
10/12/2021
[Known issues] Regarding Accounts trying to access to gold channel without Gold channel ticket
Greetings Mutizens, If the gold channel ticket is not activated account tries to access the gold channel, The game client shuts down. our tech team are well aware of the issue and is doing our best to resolve the issue. We truly apologize for inconvenience that this issue has caused on your end. We...
-
Known Issues
9/16/2021
Issue regarding Season 16 Part 1-2 ROULETTE POINTS Ranking Event(3rd WEEK) Ranking List
We sincerely apologize for inconvenience that this issue has caused.
-
Known Issues
9/15/2021
Issue regarding Season 16 Part 1-2 ROULETTE POINTS Ranking Event(2nd WEEK) Ranking List
Greetings Mutizens, We have discovered that the ranking rewards of Season 16 Part 1-2 ROULETTE POINTS Ranking Event(2nd WEEK) was not distributed correctly due to an error in the ranking data. We will be reannounce the correct ranking list and redistribute the ranking rewards once we figure out the ...
-
Known Issues
9/14/2021
[Known issues] Regarding random disconnections
We truly apologize for inconvenience that this issue has caused on your end.
-
Known Issues
8/26/2021
[Known issues] Regarding Daily Playtime Challenges reward redeem issue(Fixed)
We are currently checking the issue and will be corrected after the temporary web maintenance.
-
Known Issues
8/26/2021
[Known issues] Regarding abnormal skill effect issue
This is an issue in which the visual effects are shown abnormally only to the observer on an irregular basis.
-
Known Issues
8/24/2021
[Known issues] Regarding Gun Crusher Character Card
Greetings MUtizens, Below are the known issue after the maintenance on August 24th, 2021. Known Issue Gun Crusher Character Card is able to purchase after Gun Crusher is activated Please Do not purchase Gun Crusher Character cards twice. We sincerely apologize for any inconvenience this may have cau...
