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Known Issues
8/24/2021
[Known issues] Regarding Gun Crusher Character Card
Greetings MUtizens, Below are the known issue after the maintenance on August 24th, 2021. Known Issue Gun Crusher Character Card is able to purchase after Gun Crusher is activated Please Do not purchase Gun Crusher Character cards twice. We sincerely apologize for any inconvenience this may have cau...
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Known Issues
8/11/2021
[Known issues] Issue Regarding Bonus Ranking Event(Fixed)
Greetings MUtizens, Below are the known issues regarding the ongoing Bonus Ranking Event after the maintenance on August 10th, 2021. Some ranking data are mismarked in the Ranking List. We sincerely apologize for any inconvenience this may have caused you. We're looking forward for your patience an...
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Known Issues
8/10/2021
[Known issues] Regarding Gun Crusher's items(Fixed)
Greetings MUtizens, Below are the known issues after the maintenance on August 10th, 2021. Known Issue #1 Gun Crusher’s ‘Magic Gun’ Item is shown as a sword item in the Ruud Shop. Known Issue #2 Gun Crusher’s wing item is not shown on the character selection window. We since...
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Known Issues
7/15/2021
The issue regarding the BUFF skill of Energy Belief Knight in PVP channels
Greetings, Recently it has come to our attention that certain users making other players to outlaw with BUFF skill of Energy Belief Knight in the PVP channels are abusing the Self-Defence system in order to unrightfully gain items. These abusers are depriving other honest player's items. Please note...
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Known Issues
7/5/2021
Signature Lucky Box Event Daily Rewards Issue (Resolved)
Greetings MUtizens, Signature Lucky Box Event is currently experiencing an issue with daily rewards. Players are unable to redeem the Day reward. Please be informed that we are aware of the issue and are working on it. Please stand by for our official announcement once the issue has been resolved. ...
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Known Issues
6/16/2021
Connection issue has now been resolved
We apologize for the inconveniences this have caused and thank you for understanding.
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Known Issues
6/16/2021
Signature Lucky Box Event Issue (Resolved)
The issue has been resolved as of June 23, 2021 7:30 AM (UTC).
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Known Issues
6/16/2021
Regarding Connection Issue
MU Online is currently experiencing an unstable connection issue.
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Known Issues
5/3/2021
Regarding non-payment issue of Speed Server Rewards (Fixed)
Greetings MUtizens, There has been an issue that certain players were not able to receive Speed Server event rewards upon claiming, shortly after the maintenance on April 27, 2021 (UTC). For the players who experienced the issue, the event rewards have been distributed on May 03, 2021 (UTC). Please ...
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Known Issues
4/20/2021
Speed Server Account Block Issue
Greetings MUtizens, We would like to inform our community that our team is conducting investigations regarding potential illegal activity in our Speed Servers. We have identified the possible common denominators of players who are possibly taking advantage of the game. An immediate locking of the ac...
