notice
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Known Issues
1/22/2015
Compensation for the recent gold channel issue
Greetings, Compensation we promised for the recent gold channel issue: disconnection and no charge info, has been distributed. We distributed gold channel ticket 3days as a compensation so please check your in-box. We distributed the compensation according to the data reagarding use ofgold channel ...
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Known Issues
12/19/2014
Notice - Skrill Issue
Greetings, Currently we are having unexpected error on Skrill. We are currently working on the issues, and untill the issue is solved we will closed the payment method. We will do our best to fix the issues, and we apologize for your inconvenience. Thank you, MU Support Team
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Known Issues
12/12/2014
Issue on Christmas Attendance Event (resolved)
Greetings, Currently Christmans Attendance Event is not working properly. When you try to get a stamp following message pops up: "This are is only for character level 100 and above." We are now trying to resolve this problem as soon as possible. We sincerely apoligize for the inconvenience and c...
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Known Issues
11/11/2014
Notice regarding roomy event icon issue
Greetings, I'd like to inform you regarding roomy event icon issue. There is Roomy event icon on left side of screen. But it is just display problem. 'Egg of monster event' is activated. If you click the roomy icon, event inventory will be open, but it's Muun inventory. Sorry for confusing you. ...
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Known Issues
11/4/2014
Server Connection Issue
Greetings, Currently some users can not connect to servers after they select the server. We are currently working on to resolve this problem. We are sorry for any inconveniences this may would cause. Thank you. MU Support Team
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Known Issues
9/16/2014
Compensation for the recent gold channel issue has been distributed.
Compensation for the recent gold channel issue has been distributed. The compensation is distributed to those who failed to connect to gold channel and disconnected from it. Please check your in-box for the compensation. We apologize for the inconvenience. Thank you Mu Support Team
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Known Issues
9/12/2014
"Gold channel issue" has been resolved.
"Gold channel issue" has been resolved. Some players had disconnection while we fix this issue. Due to accountrecognition,it may delay to re-access. We apologize for the inconvenience we might have brought. Compensation will be given next week for the players who already used gold channel ticket....
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Known Issues
9/11/2014
Issue regarding Gold Channel Ticket
Greetings, Currently there is an issue regarding gold channel. We recommend you to refrain from using gold channel ticket until we announce the problem is resolved. Please note that compensation will be distributed to those who already used Gold Channel Ticket. Right now we are going under inve...
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Known Issues
7/29/2014
CS tickets regarding technical issues
Greetings, Please note that technical issues in Mu Online can be resolved more quickly by submitting a ticket to technical issues category under Mu category on our official website. Here is a simple guide for it. - Technical issues in game, webshop or anything related to Mu Select Mu Online on ...
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Known Issues
7/16/2014
Demon pet Issue Resolved
Greetings, We announce that Demon pet issue has been resolved. Demon pet will be available until July 25, 2014 at 100Wcoin for those who are qualified to buy it . Again we apologize for the inconvenience and thank you for your patience. Mu Support Team
