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Known Issues
Periodical cash item issue after merging servers.
Dear Mu players, We regret to inform you that expired periodic cash item during server merge planned to be distributed today has been delayed. The data extraction work took longer than we expected and we plan to have all items distributed by next Sunday or Monday. We are working diligently to distri...
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Known Issues
Chrome issue
Greetings Mu Players, We regret to inform you that there’s currently an issue with Chrome not working properly while Mu is being played. We are working diligently to resolve this issue as soon as possible. Sorry for the inconvenience. Thank you MU Service Team
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Known Issues
Demon pet sales issue
Dear MU Players, Out of the hot items shown on the top right side of Mu homepage, Demon Pet is only available to users who purchased items in both the first and secondary limited promotion last Christmas. We hope there are no confusions. Please refer to the event page below. http://muonline.webzen.c...
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Known Issues
Christmas Monster issue
Dear MU Players, We are aware of the current issue in which Christmas Monster(Cursed Santa, Cursed Goblin) can appear in certain fields. We plan to have this issue resolved by next maintenance. Thank you. MU Support Team
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Known Issues
Yggdrasil server channel display issue
Dear MU Players, We are aware of the current issue in which Yggdrasil server's general channels show up as gold channels. Servers show up as gold channels on client side but it is set up as normal on the server side. The display issue has been resolved for players logging in from now on. But the pr...
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Known Issues
Password Incorrect Issue
Password Incorrect Issue
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Known Issues
Gold Channel Issue
Greetings, We sincerely apologize for any inconvenience you may experience due to the Gold Channel Ticket issue. This issue is currently being investigated and we will let Mutizens know when this issue gets fixed. Also, a compensation plan will be announced on homepage soon. Thank you for your und...
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Known Issues
Scroll Issue for Master Level Characters
Greetings, Currently, all the scroll items can’t be used properly for Master Level characters. (When Master Level characters purchase and use any scroll items, the used scroll items disappear and the buff effects are not appropriately applied.) Thus, all the scroll items won’t be availab...
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Known Issues
[Finished] Possible Connectivity Issue
Greetings, There could be a possible connectivity issue due to the temporary maintenance of fixing minor bugs such as 'Gold Channel Ticket' usage, etc. This issue will be fixed soon (approximately 10 min). We apologize for any inconvenience. Thank you for understanding, Mu Support Team
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Known Issues
Web log-in issue
Greetings, We are undergoing difficulties to log-in from time to time and currently trying to fix this issue. This issue may take some time to be solved and we sincerely apologize for any inconvenience you may have due to this issue. Thank you for your understanding. MU Support Team