MU Online Official

notice

• Known Issues

  [Announcement] Log-In Delay Issue

  Greetings, Currently there might be some users who can’t log into the game. We are experiencing instable server status thus we are working on stabilization process at the moment. We sincerely apologize for the inconvenience this may cause. Also some items on web-shop are not being displayed p...

  5/27/2014
• Known Issues

  [Announcement] Unstable server issue

  [Announcement] Unstable server issue

  5/27/2014
• Known Issues

  Paysafecard issue

  Greetings, There has been a network issue between Webzen and Paysafecard during this weekend and we sincerely apologize for any inconveniences. The issue has been fixed for our players to be able to use Wcoin charge function and this fix will be reviewed again during our next scheduled maintenance...

  4/20/2014
• Known Issues

  [Notice about the issue “Item Giveaway”]

  [Notice about the issue “Item Giveaway”]

  3/3/2014
• Known Issues

  Periodical cash item issue after merging servers.

  Dear Mu players, We regret to inform you that expired periodic cash item during server merge planned to be distributed today has been delayed. The data extraction work took longer than we expected and we plan to have all items distributed by next Sunday or Monday. We are working diligently to distri...

  1/23/2014
• Known Issues

  Chrome issue

  Greetings Mu Players, We regret to inform you that there’s currently an issue with Chrome not working properly while Mu is being played. We are working diligently to resolve this issue as soon as possible. Sorry for the inconvenience. Thank you MU Service Team

  1/22/2014
• Known Issues

  Demon pet sales issue

  Dear MU Players, Out of the hot items shown on the top right side of Mu homepage, Demon Pet is only available to users who purchased items in both the first and secondary limited promotion last Christmas. We hope there are no confusions. Please refer to the event page below. http://muonline.webzen.c...

  1/12/2014
• Known Issues

  Christmas Monster issue

  Dear MU Players, We are aware of the current issue in which Christmas Monster(Cursed Santa, Cursed Goblin) can appear in certain fields. We plan to have this issue resolved by next maintenance. Thank you. MU Support Team

  1/9/2014
• Known Issues

  Yggdrasil server channel display issue

  Dear MU Players, We are aware of the current issue in which Yggdrasil server's general channels show up as gold channels. Servers show up as gold channels on client side but it is set up as normal on the server side. The display issue has been resolved for players logging in from now on. But the pr...

  1/8/2014
• Known Issues

  Password Incorrect Issue

  Password Incorrect Issue

  12/13/2013