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Known Issues
11/7/2012
Temporary log-in issue in all realms
Greetings, We sincerely apologize for temporarily unstable network that causes the log-in issue (No charge info) in all realms. This issue is currently being investigated and we expect that it would be solved very soon. We will notify Mutizens of any further news related to this issue. Thank you f...
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Known Issues
10/9/2012
IDC Issue
[Notice] IDC Issue
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Known Issues
9/20/2012
[Announcement] An issue for Oblivion Scroll
[Announcement] An issue for Oblivion Scroll
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Known Issues
9/7/2012
Compensation for Item issue has been completed
Compensation for Item issue has been completed
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Known Issues
9/6/2012
[Fixed] Periodical Item Issue
Greetings, We notify Mutizens of the news that the periodical item issue has been fixed and all the items in MU Item shop can be normally purchased from now on. However, some Mutizens who already purchased and used periodical items might have some difficulties. We sincerely apologize for the inconv...
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Known Issues
8/20/2012
Compensation for the recently unstable servers (DDOS issue)
Greetings, We apologize for the persistent disconnecting network that has occurred due to DDOS attacks. The compensation will be done on August 22, 2012 GST after regular maintenance and the specific amount of compensation will be announced soon. We will uniformly compensate our Mutizens by giving ...
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Known Issues
8/17/2012
Recent reward & compensation issues
Greetings, We would like to deal with some issues which may have caused inconvenience to Mutizens. Getting a wrong VIP reward from a stamp event We recently discovered that some players couldn’t properly receive a VIP reward which was supposed to be given to them. Those players will be given ...
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Known Issues
8/8/2012
Announcement about Jewel of Chaos issue
Greetings, First of all, we sincerely apologize for subsequently occurring recent issues. We would like to explain about one of the recent issues. As a considerable number of Mutizen is well aware, Global MU has been recently affected by external influences such as DDOS attacks and hacking attemp...
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Known Issues
8/1/2012
[Solution] Multi-client disconnection issue
Greetings MUtizens, First of all we would like to apologize for the multi-client issues that several members of the community have been experiencing lately. We are aware that some users who were previously able to run multiple instances of the game client are now encountering disconnection issues, ...
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Known Issues
7/30/2012
Unstable Accessibility Issue
Greetings, We are regret to inform you that youmay have a chance to experience some of delays and/orunstable connections while accessing to the web/game.Rest assured, we are striving to provide you a more stable service as soon as we can and yet trulyapologize for the inconvenience this may cause ...
