notice
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Known Issues
7/24/2012
Log in issue (Solution)
Log in issue (No Charge Info)
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Known Issues
7/24/2012
Unstable Network Issue
Greetings, We sincerely apologize for the unprecedentedly staggering network statue which have caused a major obstacle having made playing MU Online almost impossible. As we officially announced yesterday, external influence caused by DDos was revealed as a culprit and we are currently investig...
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Known Issues
7/24/2012
Compensation for recent issues
Compensation for recent issues
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Known Issues
7/23/2012
Network system issue
Network system issue
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Known Issues
7/18/2012
[Workaround] Temporary Website Login Issue
Greetings, As we are receiving several reports regarding the Log-in problem with our official website, we would like to express our sincere apologies first. Also it is confirmed that is just a temporary issue and there is a workaround resolution that we would like to share until we fix it permanent...
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Known Issues
6/7/2012
Explanations for recent issues
Greetings, While roaming around MU forum and Facebook, we got some issues to be explained. Therefore, we would like to help Mutizens understand by clarifying those issues. 1) Confusion about making a group to participate in PVP tournament As we mentioned, we are going to hold PVP tournament in ne...
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Known Issues
5/4/2012
Solution for Launcher issue
[Notice] Solution for Launcher issue
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Known Issues
1/29/2012
Additional compensation for log in issue was given
Greetings Additional compensation for one day was given to users who were using cash items while the issue was occurring between 17th~19th Jan 2012 for approximate 9hours. We apologize for your inconvenience. Thank you for your understanding and patience. MU Support team
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Known Issues
1/25/2012
Compensation for Webstarter issue was given.
Greetings. Compensation for one day was given to users who were using cash items while the issue was occurring.We apologize for your inconvenience. Thank you for your understanding and patience. MU Support Team
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Known Issues
1/18/2012
Log in issue solution
Greetings, Eventually, gameplay works. However, we are sincerely regret to inform you that the server could be unstable. MU Support Team is putting full resources to find the solution and resolve on this issue.We will post a notice as soon as this issue is solved. Again, we apologize for the unst...
